Articles Vol. 1 No. 1 (2026) Open Access

Implementing Village Information Systems to Improve Public Service Delivery

Abstract

This study examines how village information systems affect the quality and speed of public service delivery in rural areas. A mixed-method design combining a survey of 240 residents with interviews of village officials shows that transparent, well-maintained information systems significantly improve service satisfaction (p < 0.01). The study identifies staff capacity and data governance as the main success factors.

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References

  1. Budi Santoso, & Siti Aminah. (2025). Digital village governance and public service quality. Journal of Rural Information Systems, 3(2), 101-115. https://doi.org/10.12345/jris.2025.3.2.101
  2. Kementerian Desa, Pembangunan Daerah Tertinggal, dan Transmigrasi. (2023). Panduan sistem informasi desa. Jakarta: Kementerian Desa PDT.
  3. Rahmawati, D., & Pratama, A. (2024). Transparansi data desa dan partisipasi warga. Jurnal Administrasi Publik, 12(1), 45-60.
How to Cite
Santoso, B., & Aminah, S. (2026). Implementing Village Information Systems to Improve Public Service Delivery. JEMANTIK | Jurnal Entrepreneurship Dan Manajemen Terapan Inovatif Kendari, 1(1), 1-14. https://doi.org/10.12345/jurnal-uji.1
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